Our team of dispatchers, who have been highly trained, coordinate the information to manage your outage event, all while our CSRs continue to take your outage calls. Our dispatchers are experienced in navigating the complexities of line crew assembly, dispatching, and most importantly safety, with continued communication, and efficiency. Procedural instructions customized by your specific process guidelines will be followed to notify and dispatch an on-call crew via radio interconnect, satellite, or cellular phones and pagers. We provide your crew with a dedicated toll-free number to route them directly to the dispatching team for direct crew check-in. With CRC, you have peace of mind knowing your consumers and crews are in good hands, so you can focus on getting the lights back on.