Hopelink's Energy Program in Redmond, WA offers crucial support to households facing heating cost challenges or potential disconnection. Puget Sound Energy (PSE) customers can access aid through the PSE Help and PSE Bill Discount Program, while LIHEAP emergency funds are available for eligible customers from all energy utility providers facing shut-off notices. The program aims to ensure community members remain safe and warm, prioritizing essential expenses without compromising heating needs. Assistance amounts, ranging from $200 to $1,000 per household, are determined based on factors like previous heating costs, household income, and size. Eligible individuals must reside within specified zip codes and meet income criteria, with appointments available for PSE Help and Bill Discount Programs, and LIHEAP appointments reserved for emergencies. Applicants should expect a 6-week processing period and continue making bill payments or arrangements to prevent disconnection while awaiting approval.
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