Outage Center


Consumers Power, situated in Philomath, Oregon, presents the Outage Center, a vital resource for our community during times of service disruption. Reporting an outage is simple and efficient: call (541) 929-3124 or (800) 872-9036 and press 1, utilize our online reporting feature through your CPI account, or access the CPI SmartHub app and select “Report an Outage”. For added convenience, customers can opt-in for outage text message alerts by texting “CPI” to 800-872-9036. Simply follow the instructions provided via text to enable outage reporting, receive status updates, or opt out as needed. With Consumers Power's Outage Center, stay informed and prepared during service interruptions, ensuring swift resolution and minimal disruption.

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